Liberty Mutual Agency Markets, the business unit of Liberty Mutual, has created online Agent Learning Centers for its commercial lines agents.

Michael Emery

The Boston-based insurer’s unit said the new, one-stop resource is designed to alleviate the time and financial constraints agencies experience in developing new producers and staff. Agents appointed with Liberty Mutual may register for classroom workshops and participate in virtual or self-paced online programs, including general insurance topics, sales, product and office productivity, and agency management.

“We listened to what our agency partners’ wanted and created easily-accessible, region-specific training plans and classes,” said Michael Emery, manager of learning services for Liberty Mutual Agency Markets, in a statement. “We’ve significantly broadened our learning options, expanded our AICPCU offerings, and given our agencies the greater flexibility and affordability they need.”

The centers are now open for commercial lines agents with America First Insurance, Colorado Casualty, Golden Eagle Insurance, Indiana Insurance, Liberty Northwest, Montgomery Insurance, Ohio Casualty and Peerless Insurance.

The company said an important element of its commitment to agents’ profitability and new producers’ success is its Commercial Lines New Producer Program, a 30-week development curriculum, highlighted in the new Agent Learning Center, combining online instruction, webinars and in-agency mentoring with classroom training. The program is supported by AICPCU materials and graduates receive the Insurance Institute of America’s Accredited Advisor in Insurance (AAI) designation.