Maryland online health insurance exchange misses launch deadline

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Maryland Health Connection, the online insurance marketplace mandated under the Affordable Care Act, did not allow enrollment as promised by the state at 8 a.m. today.

Maryland delayed enrollment through its health exchange by four hours.

By 8:09 a.m., after experiencing difficulties connecting to the website, visitors seeking to enroll saw a pop-up window telling them that the exchange is scheduled to open at 8 a.m., and directing them to read a “consumer information update” before proceeding. When attempting to proceed, visitors were instead brought to an error page alerting them that the site could not load.

The Maryland Health Benefit Exchange, the state agency that created and will manage the website, posted the following: “We apologize for the inconvenience. Thank you for visiting Maryland Health Connection. We are experiencing connectivity issues. Please visit the site again at 12 Noon.”

Of the 36 states for which the federal government is creating online health insurance exchanges, 24 did not launch as expected today, with error messages appearing in place of enrollment pages for visitors.

Visit Maryland Health Connection.

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