Richmond, Va.-based Genworth Financial notified 85 employees this week that their positions were being eliminated, and the financial services company estimates that 27 of them will not find a job … Read →
CIGNA has made its telephone customer service operations available 24 hours a day, seven days a week for members of its medical, dental and pharmacy health employee benefits plans.
Health insurer WellPoint has announced that it will outsource its internal information technology help-desk functions, cutting about 100 jobs, including 50 in the Richmond area.
Wilkes-Barre, Pa.-based Blue Cross of Northeastern Pennsylvania has announced a partnership with a Massachusetts company to improve its member services call center.
The insurer said it selected Wakefield, Mass.-based Panviva’s SupportPoint … Read →
As a direct result of the Patient Protection and Affordable Care Act (PPACA) – also known as ObamaCare – health insurance agent and broker commissions have been slashed by as much as 50%. Agencies have been forced to lay off employees, limit products and services, shift to other lines, and have seen significant drops in compensation.