IFAwebnews » call center http://ifawebnews.com The nation’s homepage for insurance industry news Fri, 25 May 2012 14:29:10 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Consumers prefer online enrollment for health carehttp://ifawebnews.com/2010/10/08/consumers-prefer-online-enrollment-for-health-care/ http://ifawebnews.com/2010/10/08/consumers-prefer-online-enrollment-for-health-care/#comments Fri, 08 Oct 2010 10:28:49 +0000 Jaime L. Brockway http://ifawebnews.com/?p=20243 Consumers prefer online enrollment for health care via IFAwebnews.

]]> http://ifawebnews.com/2010/10/08/consumers-prefer-online-enrollment-for-health-care/feed/ 0 Genworth Financial shifting positions in Virginia; 27 to lose jobshttp://ifawebnews.com/2009/08/27/genworth-financial-shifting-positions-in-virginia-27-to-lose-jobs/ http://ifawebnews.com/2009/08/27/genworth-financial-shifting-positions-in-virginia-27-to-lose-jobs/#comments Thu, 27 Aug 2009 15:28:47 +0000 Keith L. Martin http://ifawebnews.com/?p=5799 Richmond, Va.-based Genworth Financial notified 85 employees this week that their positions were being eliminated, and the financial services company estimates that 27 of them will not find a job ...  Read →

Genworth Financial shifting positions in Virginia; 27 to lose jobs via IFAwebnews.

]]> http://ifawebnews.com/2009/08/27/genworth-financial-shifting-positions-in-virginia-27-to-lose-jobs/feed/ 0 CIGNA offers service 24/7 for its health customershttp://ifawebnews.com/2009/08/11/cigna-offers-service-247-for-its-health-customers/ http://ifawebnews.com/2009/08/11/cigna-offers-service-247-for-its-health-customers/#comments Tue, 11 Aug 2009 10:49:20 +0000 Keith L. Martin http://ifawebnews.com/?p=5015 CIGNA has made its telephone customer service operations available 24 hours a day, seven days a week for members of its medical, dental and pharmacy health employee benefits plans.

The Bloomfield, ...  Read →

CIGNA offers service 24/7 for its health customers via IFAwebnews.

]]> http://ifawebnews.com/2009/08/11/cigna-offers-service-247-for-its-health-customers/feed/ 0 WellPoint’s Richmond office to lose 50 IT positionshttp://ifawebnews.com/2009/07/03/wellpoints-richmond-office-to-lose-50-it-positions/ http://ifawebnews.com/2009/07/03/wellpoints-richmond-office-to-lose-50-it-positions/#comments Fri, 03 Jul 2009 11:00:01 +0000 IFAwebnews Staff http://ifawebnews.com/?p=3585 Health insurer WellPoint has announced that it will outsource its internal information technology help-desk functions, cutting about 100 jobs, including 50 in the Richmond area.

The cuts will come at WellPoint ...  Read →

WellPoint’s Richmond office to lose 50 IT positions via IFAwebnews.

]]> http://ifawebnews.com/2009/07/03/wellpoints-richmond-office-to-lose-50-it-positions/feed/ 0 Partnership to help Pennsylvania Blue better answer the callhttp://ifawebnews.com/2009/06/16/partnership-to-help-pennsylvania-blue-better-answer-the-call/ http://ifawebnews.com/2009/06/16/partnership-to-help-pennsylvania-blue-better-answer-the-call/#comments Tue, 16 Jun 2009 10:55:22 +0000 IFAwebnews Staff http://ifawebnews.com/?p=3103 Wilkes-Barre, Pa.-based Blue Cross of Northeastern Pennsylvania has announced a partnership with a Massachusetts company to improve its member services call center.

The insurer said it selected Wakefield, Mass.-based Panviva’s SupportPoint ...  Read →

Partnership to help Pennsylvania Blue better answer the call via IFAwebnews.

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