Do you realize each time you communicate it is different? Even though you are the same person saying the same thing? It is different each time. Do you know why? Do you “see” the people you are communicating to? As it is said in the movie Avatar, do you really “see them?”

When ground forces are on the move, or fighter jets take to the air, they remain in real-time contact with their direct commander and upwards through higher levels of command to produce precise results. These clear lines of communication, though they involve different people, hierarchies and systems are the core of mission success.

Agents selling personal lines insurance factor in the frequency of the insurer’s key contact, their compensation and the marketing money they receive from a carrier in deciding where to place business.

The Cumberland Insurance Group has formed a New Jersey Agent’s Council, which it says should “foster clear and effective communication” between the property-casualty insurer and its agency partners.

As agent groups in Maryland await word of who will be their next insurance commissioner, they are hoping Ralph S. Tyler’s successor mirrors his open communication style.

One in five life insurance agents would consider changing carriers if the new one was a better fit, and the majority of producers that do switch blame it on an eroding relationship with the carrier, a new study suggests.

Professional insurance agencies suffer from the same kind of communication issues as the lovelorn: either a complete lack of or the wrong type of communication. A lot of the problems …  Read →

Employee satisfaction and the bottom lines for businesses improve with a strong benefits communication plan, a new white paper from Colonial Life suggests.

“Strong communication may be the single most important …  Read →

State legislators in Richmond have passed two property-casualty bills ready for Gov. Tim Kaine’s signature.

Among the legislation was HB 1982, which exempts insurers who write commercial automobile policies to large …  Read →

Individual and small-group health plan members are “considerably less satisfied” with their health plan experience than health plan members who work for larger groups, according to an annual study.

Plan members …  Read →