Independent insurance agents ranked in the middle of the pack in a survey of customers’ experience, while insurance providers ranked well ahead of health insurance plans in the annual analysis.

Two California-based insurance companies were ordered to pay $35,895 in restitution to more than 2,200 customers in November 2009 who received improper contracts from the companies.

Michigan-based Foremost Insurance Group plans to expand its dwelling fire program in New Jersey, as of Jan. 10.

The owner of a Washington state auto glass installation business has admitted to overbilling Farmers Insurance Co. by at least $100,000 over the last several years.

A New Jersey insurance agency has signed a contract with Houston, Texas-based Connective Technologies for agency download technology.