Insurers must modify their sales strategies to appeal to modern consumers looking foremost for good advice and quality interactions through multiple interaction points, a new report says.

Health Net Inc. is investigating the apparent loss of several server drives containing employee, member and health care provider information from its data center in Rancho Cordova, Calif.

Eastern Life and Health Insurance Co. is expanding its online capabilities with the introduction of “e-bility,” its new group benefits web portal.