Crawford & Co. announced several changes to the leadership of the insurance claims management firm.

Crawford & Company has reinvented the way Crawford’s service offerings are presented by introducing The Crawford System of Claims Solutions. This initiative has outlined the company offerings under three areas: Claims Services, Business Process Outsourcing (BPO) and Consulting.

Crawford & Co. and its lenders have amended its existing credit agreement in a move company officials say gives it new flexibility and affirms its operational performance.