Insurers must modify their sales strategies to appeal to modern consumers looking foremost for good advice and quality interactions through multiple interaction points, a new report says.

UniCare is exiting the Virginia market, eliminating individual health insurance coverage for about 3,000 people, mostly in Northern Virginia, company officials said.

The leadership of the Injured Workers Insurance Fund has indicated its support for a proposal to convert the insurer from a quasi-state agency to a nonprofit mutual insurance company.

With the outlook of a soft market continuing in 2010, 93% of property-casualty insurers responding to a new survey said they plan to increase their investments in automation technologies.