Nationwide Mutual Insurance Co. completed its merger with Harleysville Mutual Insurance Co., paying $834 million to expand its operations.

USAA beat State Farm in the “good” customer service category in a new ranking of insurers, according to the Temkin Group.

John Hancock Insurance Cos. will pay about $4 million in overdue insurance and annuity payments to Maryland policyholders as part of an agreement over the results of an abandoned property audit.

An association of 54 insurance agents is suing a Columbus, Ohio-based insurance company for allegedly forcing them to submit to changes in the insurer-agent relationship that exert more control over them.

A Mecklenburg County, N.C., insurance adjuster was arrested for allegedly altering four old claims policies to make payments to family members while employed by Nationwide Insurance.

New York Insurance Department Superintendent James J. Wrynn is scheduled to deliver the keynote address at the New York Insurance Association’s 2010 annual conference.

Coming of a first quarter where it earned $396 million, Nationwide said it plans to fill 1,400 open positions across the country.

A Rome, N.Y., man was recently arrested for allegedly trying to collect $6,000 in no-fault lost wage benefits by submitting false information.

A former police officer with the Norfolk (Va.) Police Department pleaded guilty to mail fraud charges in federal court in connection with a false insurance claim filed on his Mercedes Benz.

A Wilson, N.C., woman was arrested after receiving $6,693 in insurance claims from Nationwide Insurance Co. for a robbery she allegedly staged.