Wilkes-Barre, Pa.-based Blue Cross of Northeastern Pennsylvania has announced a partnership with a Massachusetts company to improve its member services call center.
The insurer said it selected Wakefield, Mass.-based Panviva’s SupportPoint … Read →
See more: Blue Cross of Northeastern Pennsylvania, call center, David Frenkel, Ed Fennell, Massachusetts, Panviva, partnership, SupportPoint, technology
As an insurance agent for the past 15 years, I have never been more satisfied with my job of helping our seniors maneuver through the enrollment process of Medicare.

