Richmond, Va.-based Markel Corp. is acquiring Thompson Insurance Enterprises, which operates as THOMCO, a privately held program administrator underwriting multi-line, industry-focused insurance programs.

American General Life Cos. introduced LTC LaunchPad, a tool it calls a streamlined, automated application process for its long-term care insurance.

Economic pressures, which hurt health insurance companies in 2008, continued to take an effect last year, as growing unemployment meant member loss according to a new report from A.M. Best Co.

North Country Insurance Co. received a ratings upgrade from A.M. Best in part due to its long-standing local market presence and its improved capital position.

A Pennsylvania-based insurance company’s ratings were downgraded by A.M. Best Co. because of concerns about underwriting and operating losses over the last three years.

Noting its improved financial performance and risk-adjusted capital, A.M. Best Co. has revised the outlook from “negative” to “stable” for a pair of life insurance companies.

Harleysville Insurance’s back-to-basics approach appears to be working, according to the company’s chief executive.

A Richmond, Va.-based insurer has had its outlook revised from “stable” to “positive,” reflecting its success in a niche market.

Outsourcing responsibilities to an outside vendor led Anthem Blue Cross Blue Shield of Virginia to lay off 20 employees at its Roanoke, Va., office.

High Point Auto Insurance, one of the largest auto insurance carriers in New Jersey, has selected a document automation product from Top Down Systems Corp. to help streamline its customer correspondence process.